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In simple terms, NanoSoft Managed IT Services encompass the complete management of your IT needs. We handle hardware and software sourcing, installation, technical support, and IT staffing. We also serve as your trusted consultancy and support team, offering regular maintenance, system upgrades, and on-demand assistance to ensure your business operates smoothly.
Cloud backup, or Online Backup, involves transferring your onsite backups to a secure offsite server daily located in a trusted data center in Perth. This eliminates the need for individuals to take backups home nightly, providing enhanced security, reliability, and simplified management and monitoring.
We collaborate with every client to define precise expectations and establish measurable service levels, ensuring transparent accountability for any deviations from the agreed-upon standards.
Managed IT Services contracts differ between providers. Some offer month-to-month plans, while others mandate multi-year agreements. Initial costs can range from high with lower monthly fees to a middle-ground monthly cost with startup expenses spread over the agreement term.
When feasible, document error messages and capture screenshots of the issue. Then, try to reproduce the problem. Closing the program and restarting the computer can often reset the system, potentially resolving the issue.
Our service model employs a fixed monthly fee tailored to the size and intricacy of your specific network. Upon agreement, our Managed IT Services encompass maintenance and support for all network components, offering both peace of mind and predictable IT maintenance costs.
If you already have an internal IT department, no worries! We provide scalable solutions customized to your specific requirements. Whether you require a comprehensive package of managed IT services and consulting, security solutions, or service desk support, NanoSoft offers affordable and personalized flat-rate service plans to simplify your needs.
It allows you to allocate your IT expenses efficiently, enabling a stronger focus on your core business objectives. We tailor each service package to your specific business, ensuring you only pay for the services you require. NanoSoft acts as your comprehensive solution for all managed IT services, all covered by a fixed monthly cost – we prioritize your needs, not profiting from your challenges.
We take pride in our ‘ecosystem agnostic’ approach. Whether you’re using Google Apps or Office365, Windows or Mac, Android or iOS, we’re here to support your team. If you require an onsite server installation or virtual hosting on Amazon or Azure, count on us. If you need assistance transitioning from one ecosystem to another, we’ve got your back.
